Terms of Sale

UPDATE - The 2024 Tuber Sale is closed. Thank you for all your purchases!

TERMS OF SALE

The tuber sales will be separated into timeslots on the same day for Loyalty customers, and Subscriber customers and then everyone else. Sales will be password protected for the Loyalty and Subscriber time slots. Prior customers are as determined by Squarespace customer records which tracks sales from 2022 and going forward. If you were a customer prior to 2022 that wants access to the Loyalty sale, I have attempted to identify you in my records and add you to the prior customer list. If you don’t get a Loyalty Sale email with the password for the first sale, but think you should have, please contact me via Email. The passwords for Loyalty and Subscribers will be different. If you are a Prior Customer, but you miss the first window, you should also get a Subscribers Email and you should use that password for the second window.

All dahlia tubers sold are grown on my farm and all pictures used are actual dahlias growing in the field. All photography is of our actual blooms and taken by Tailwind Farm Dahlias. All rights reserved, no permission given for commercial use unless granted in writing. I sell individual tubers, divided by hand. Diseased tubers found in the digging or dividing process are destroyed. I occasionally sample test for virus. I sterilize tools and wear disposable gloves while digging and dividing and sanitize snips when harvesting. The descriptions of dahlias provided includes American Dahlia Society size and form, where available.

Only viable tubers are sold with visible eyes and minimal wrinkles (if any). You must contact me within 5 days of receipt with any problems you have with the tubers sent. Tubers will arrive ready to grow when planted after your last frost date and in good growing conditions. Given a good tuber with a visible eye, I cannot be responsible for storing or growing conditions that cause your tuber to fail. Feel free to contact me with any questions or issues.

There will be varieties with low inventory that I’ve only had for a short time, and they will be marked “Low Inventory” at the bottom of the description. For any varieties marked Low Inventory, there will be a limit of 1 tuber per order (listed in the description) and they will go fast. There are varieties that hadn’t eyed up enough prior to the sale date to include in the sale. There will be a Restock sale around the beginning of April. There may be additional tubers of cultivars that previously sold out and there will be cultivars added that didn’t make it into the first sale. There may also be collections of dahlias available at a discount.

If I can’t complete your order due to storage problems, inventory error, etc., I will not ship a substitute without contacting you and offering you options which may include a refund for that tuber or your pick of another cultivar available.

As you may have learned from other sites and sales, the tubers are not saved for you when you put them in your cart. We are a small farm without the resources to have a fancy website with a shopping cart that can put a ‘hold’ on your purchases until you pay. If you wait too long to check out, items from your cart may have been sold in the meantime. So be mindful of that! I try to avoid that by limiting the access to the site and delaying posting about the sale on all the dahlia Facebook groups and starting a stampede. Shhhh! Please do not share information about the sale on Facebook until I’ve opened up the sale to a broader audience.

SHIPPING INFO

Shipping is by USPS Priority flat rate boxes. Tubers will start shipping in early April in order of purchase, but weather allowed depending on your location/weather and mine. I am in Rhode Island with cold winters, and I won’t ship if the weather forecast looks too cold. With a few exceptions, my experience has been that the tubers are delivered in 2-3 days. If I get 4-5 days of well above freezing weather and your area weather is good as well, I am comfortable shipping. I do not ship outside the United States.

RATES

Shipping rates are based on USPS flat rate shipping prices plus a small handling fee to cover shipping tape, etc.

Small Box: 1-6 tubers: $12.00 shipping

Medium Box - 7-16 tubers: $20.00 shipping

Large - 17-30: $26.00 shipping

X Large Box - 31+ tubers: $40.00 shipping

COMBINING ORDERS

I will gladly combine up to 2 orders with no further fee. This is particularly useful if you want to shop in the March sale and then add, additional tubers to your order during the Restock sale. The website is not smart enough to recalculate shipping for two orders. In an attempt to try to avoid lots of adjustments, it will be extremely helpful if you keep track of your total number of tubers you are ordering and use the list above to figure out what your shipping should be. I will have shipping discounts available to use to get the shipping right. If that doesn’t work, I’ll send a refund or request for additional funds as needed. Here is how the shipping adjustments will work.

Examples:

  • If your combined order still fits in the same size box as the original order, use code FREESHIP on the 2nd order.

  • If your 1st order was a small box and combined with the 2nd order, now needs a bigger box, use code 12OFF on the 2nd order.

  • If your 1st order was a medium box and combined with the 2nd order now needs a bigger box, use code 20OFF on the 2nd order.

  • If your 1st order was a Large box and combined with the 2nd order now needs an X Large box, use code 26OFF on the 2nd order.

  • Any other odd permutations, I’ll have to adjust manually.

  • Please don’t use these codes if it is not warranted. I’ll be notified and will have to send you a request for the additional funds before shipping your tubers.

If you want to combine more than two orders, it gets harder for us to manage and take care not to make mistakes. Additional shipping charges may be required to handle these. I’ll charge additional shipping or refund any extra shipping as appropriate depending on the box size required, but will retain/charge a $1.00 order combination fee for each order over two combined orders.

IMPORTANT! - VERIFY SHIPPING INFO

Please carefully check your shipping information on your confirmation email. If you’ve entered anything incorrectly, send corrections as soon as possible via Email to tailwindfarmri@gmail.com so it can be updated before shipping. There will be additional shipping costs charged for packages returned due to incorrect information entered during checkout that requires shipping again to the corrected destination. I can no longer bear the cost of reshipping a box of tubers due to customer input error.

PAYMENT METHOD

Payment will be via PayPal. Note that you can use a credit card with PayPal without an account. An account does allow you to store your credit card and shipping information for faster checkout if you wish.